Pathpoint is the first in the E&S industry to offer a 100% digital payment method. PathPay is a digital payment experience for E&S insurance. Agencies can choose PathPay Insured or PathPay Agency to manage their billing through our online invoicing and payment process. Every agent using Pathpoint will need to set up a PathPay account to handle billing.
PathPay Insured (where the Insured pays directly) reduces the financial risk for agencies because we don’t bind an account until we receive your client’s payment. With PathPay Agency (where the agency collects the premiums and remits to Pathpoint), agencies benefit from payment status updates when paying PathPoint, which helps with account reconciliation.
PathPay Insured offers multiple benefits to agencies:
PathPay Agency offers an enhanced experience to the typical agency bill process:
Whichever PathPay option you choose, you can rest assured that you’re processing payments using a fast, safe, and reliable system.
PathPay simplifies the payment process for E&S insurance. Contact your Account Manager today to choose PathPay Insured or PathPay Agency and get set up right away. You will not be able to remit payment for bound accounts any other way.
Austin Roberts, CA, TX + AK
704-610-1934
aroberts@pathpoint.com
Matt Schamble, Northeast
973-447-3524
mschamble@pathpoint.com
Dan Coakley, Southeast
628-628-1004
dcoakley@pathpoint.com
Jayne Respeliers, Mid, Northwest
402-313-2550
jrespeliers@pathpoint.com
PathPay is a digital payment experience for E&S insurance. Agencies can choose PathPay Insured or PathPay Agency to manage their billing through our online invoicing and payment process.
Every agent who wishes to bind business with Pathpoint must set up a PathPay account and use either PathPay Insured or PathPay Agency as their payment method. We will no longer accept any other method of payment.
PathPay Insured enables Insureds to pay directly on an account. It eliminates the typical agency bill process and replaces it with a direct payment method. See the PathPay Insured experience by watching this video.
With PathPay Agency, agencies benefit from payment status updates when paying Pathpoint, which helps with account reconciliation. See the PathPay Agency experience by watching this video.
With PathPay Insured, the Insured is responsible for payment. Pathpoint doesn’t bind until we receive payment, so there is no risk to the agency for being responsible for uncollected premiums.
With PathPay Agency, the agency is responsible for collecting payment from the insured and paying the premium to Pathpoint.
Pathpoint will have to reject the bind request if we haven’t received payment in three (3) business days after the policy effective date. If payment is not received after three (3) business days and you are still interested in binding, you will need to send a new request to bind with a new effective date. After the payment period, the earliest we can bind is the date payment is received.
Yes. For PathPay Insured, the option to add an agency fee is available when you set up your account with Ascend. Agency fee cannot be varied per policy. For PathPay Agency, add the agency fee to the invoice when you bill the Insured.
For PathPay Insured, you will receive your commission when the Insured pays their invoice. You can set your payout schedule to receive commissions weekly or monthly. For PathPay Agency, you will receive your commission payout monthly.
Contact your Account Manager (see the map and contact information above) and they will walk you through the easy setup process for either PathPay Insured or PathPay Agency.